QUICK LINKS: PRIVACY POLICY, PRIVACY, INFORMATION COLLECTION AND USE, SECURITY
This Privacy Policy constitutes a binding legal contract between you and OTT Enterprises, LLC, (“Amazon Kinkade”) the owner and operator of the www.fastartificialtrees.com Web site (the "Site"). By ordering any product or service via the Site, you signify your acceptance of this Agreement and our Terms of Sale, Legal and Returns Policies, as they may be amended or supplemented from time to time. Changes to this Agreement will be effective when posted.
We take the issue of privacy on the Internet very seriously.
To view our
Terms of Sale policy, click here.
To view our
Legal policy, click here.
To view our
Returns policy, click here.
This privacy statement covers the site
www.fastartificialtrees.com. Because this Web site wants to demonstrate its
commitment to our users' privacy, it has agreed to disclose its information practices
and have its privacy practices.
1. What personally identifiable information Amazon Kinkade collects.
2. What personally identifiable information third parties collect through the Site.
3. What organization collects the information.
4. How Amazon Kinkade uses the information.
5. With whom the Site may share user information.
6. What choices are available to users regarding collection, use and distribution
of the information.
7. What types of security procedures are in place to protect the loss, misuse or
alteration of information under Amazon Kinkade's control.
8. How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should first
contact:
Customer Service Department
E-mail: via our Contact Us page
INFORMATION COLLECTION AND USE
Information Collection
Order
We request information from the user on our order form. A user must provide contact
information (such as name, email, and shipping address) and financial information
(such as credit card number, expiration date). This information is used for billing
purposes and to fill customer's orders. If we have trouble processing an order,
the information is used to contact the user.
Profile
We store information that we collect through cookies, log files, clear gifs, and/or
third parties to create a profile of our users. A profile is stored information
that we keep on individual users that details their viewing preferences. Consequently,
collected information is tied to the users personally identifiable information to
provide offers and improve the content of the site for the user. This profile is
used to tailor a user's visit to our Web site, and to direct pertinent marketing
promotions to them. We do not share your profile with other third parties.
Cookies
A cookie is a piece of data stored on the user's computer tied to information about
the user. We use session ID cookies and persistent cookies. For the session ID cookie,
once users close the browser, the cookie simply terminates. A persistent cookie
is a small text file stored on the user's hard drive for an extended period of time.
Persistent cookies can be removed by following Internet browser help file directions.
By setting a cookie on our site, users would not have to log in a password more
than once, thereby saving time while on our site. If users reject the cookie, they
may still use our site. The only drawback to this is that the user will be limited
in some areas of our site. Persistent cookies enable us to track and target the
interests of our users to enhance the experience on our site.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol
(IP) addresses, browser type, internet service provider (ISP), referring/exit pages,
platform type, date/time stamp, and number of clicks to analyze trends, administer
the site, track user's movement in the aggregate, and gather broad demographic information
for aggregate use. IP addresses, etc. are not linked to personally identifiable
information.
Communications from the Site - Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established
members will occasionally receive information on products, services, special deals,
and a newsletter. Out of respect for the privacy of our users we present the option
to not receive these types of communications. Please see the Choice and Opt-out
sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we provide
a way to opt-out of these communications. Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement.
For instance, if our service is temporarily suspended for maintenance we might send
users an email. Generally, users may not opt-out of these communications, though
they can deactivate their account. However, these communications are not promotional
in nature. Users may opt-out of these communications. Please see our Choice and
Opt-out section.
Customer Service
We communicate with users on a regular basis to provide requested services and in
regards to issues relating to their account we reply via email or phone, in accordance
with the users wishes.
Sharing - Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief that such action
is necessary to comply with a current judicial proceeding, a court order or legal
process served on our Web site.
Links
This Web site contains links to other sites. Please be aware that we are not
responsible for the privacy practices of such other sites. We encourage our users
to be aware when they leave our site and to read the privacy statements of each
and every Web site that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web site.
Surveys
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user
therefore has a choice whether or not to disclose this information. The requested
information typically includes contact information (such as name and shipping address),
and demographic information (such as zip code). Contact information will be used
[shared with the contest [survey] sponsors] to notify the winners and award prizes.
Anonymous Survey information will be used for purposes of monitoring or improving
the use and satisfaction of this site. Users' personally identifiable information
is not shared with third parties unless we give prior notice and choice. Though
we may use an intermediary to conduct these surveys or contests, they may not use
users' personally identifiable information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site,
we ask them for the friend's name and email address. We will automatically send
the friend a one-time email inviting them to visit the site. Amazon Kinkade
stores this information for the sole purpose of sending this one-time email and
tracking the success of our referral program. The friend may contact us at our Contact Us page to request the removal of this information
from our database.
SECURITY
This Web site takes every precaution to protect our users' information. When users
submit sensitive information via the Web site, their information is protected both
online and off-line.
When our registration/order form asks users to enter sensitive information (such
as credit card number and/or social security number), that information is encrypted
and is protected with the best encryption software in the industry - SSL. While
on a secure page, such as our order form, the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed
to un-locked, or open, when users are just 'surfing'.
Posted 3/23/08
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